Privacy Policy

Who we are

Sounds & Pictures Ltd is a creative communications agency owned by Neil Simpson. Registered number: 06401417 (England and Wales). Our website address is:

What personal data we collect and why we collect it

We may collect information when you interact with us (e.g. by phone or online), make an enquiry, engage in business with us, visit our website or when you knowingly and specifically provide us with your personal information.

The personal information we collect about you may include your name, email address, postal address, telephone number(s), date of birth and bank/credit/debit card details.

When you provide your personal information to Sounds & Pictures Ltd, please ensure that it is accurate and up to date.

All our web pages are encrypted using SSL (Secure Sockets Layer).

We also collect information about how our website is used and track which pages users visit when they follow links from Sounds & Pictures emails. We use this to monitor and improve our website, services and activities in order to make us more efficient and effective.

Contact form

We may keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about browsing actions and patterns, and will not allow us to identify you as the user.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They can enable us:

  • To estimate our audience size and usage pattern
  • To store information about your preferences, and so allow us to customise the Sounds & Pictures website according to your individual interests
  • To speed up your searches
  • To facilitate the booking, account and checkout process
  • To recognise you when you return to our site

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Sounds & Pictures website.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Who we share your data with

No one. We NEVER share, sell or rent the information you supply to ANYONE.

How long we retain your data

If we engage in business with a customer, we will keep contact details and customer purchase records for ten years.


What rights you have over your data

If you have left comments or contacted us in any way, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

If you have questions about this Policy, please contact us via:

Phone: +44 (0)7836536857
Mailing address: 4 Helen Clare Court, 80 Windmill Hill, Enfield. EN2 7AN.

Additional information

How we protect your data

All information you provide to us is stored on secure servers. We utilise cloud-based technology and data storage platforms for our own internal use. This means that some internal documents and information which are generated at Sounds & Pictures are stored in cloud services which are hosted within the EEA.

What data breach procedures we have in place

We make efforts to keep personal information accurate, up to date, and to the very minimum required for our operations and organisational goals. Any person whose data is stored or processed on our behalf has the right to request an update, a copy or the full removal of that information at any time, by emailing, or contacting us via the address above.

Individuals also have the right to complain to the Information Commissioner’s Office (ICO) if they believe there is a problem with the way their data is being used. The process for lodging a complaint with the ICO can be found at .